Property, plant
and equipment:
57,528 million Baht
Human Capital
Total workforce:
50,613 employees
Total employee
training hours:
29.73 hours
per person
Intellectual Capital
Knowledge management system
Brand value
Social & Relationship Capital
Strong relations
with stakeholders
Collaboration with business partners
Community development & philanthropy: over
600 million Baht
Natural Capital
Water consumption:
12,873 megaliters
Energy consumption: 2,041,512 MWh.
Raw materials & packaging: 1,027,041 metric tonnes
Outcomes
We consider value chain development as a key strategy
for improving our ESG performance. As a result, we consistently review the operations of our value chain to ensure they follow sustainability principles, to increase production efficiencies, and to improve the quality of our distribution, marketing, sales, and packaging management in the name of strong adherence to ESG.
Sourcing
As the leading total beverage company in ASEAN, ThaiBev strives for sustainable and socially responsible sourcing and procurement processes and criteria that meet those of international standards and services. We are committed to:
Develop the capabilities of suppliers through partnerships in order to achieve goals and sustainable growth, as well
as manage risks by defining business practices and
performing audits to ensure that suppliers meet
appropriate standards and management processes.
Uphold sourcing and procurement standards incorporating
environmental and social responsibilities such as water management, occupational health and safety, human rights, and biodiversity, and conduct oversight to ensure that consumers receive highest-quality and safe products and services.
Consider the environmental and other impacts that
might be created by post-consumption processes of the materials and suppliers.
Production
We are continuously improving every stage of our production
processes to protect our natural resources and remain up to date with international standards. ThaiBev is committed to:
Control product quality per legal requirements and aim
to have environmental-friendly production standards
that are responsible to all stakeholders and in accordance to various international management standards covering
environment, safety, and consumer health, such as TCFD, CDP and SBTi guidelines. These also include ISO 9001,
ISO 14001, ISO 22000, GMP, HACCP, and the National
Sanitation Foundation (NSF) drinking water standard.
Ensure production safety, i.e. implement proper hygiene management, using high quality and safe raw materials.
Ensure that all resources used by the company, such as water and energy, are managed responsibly, efficiently and through best practices, in order to avoid generating pollution in the environment, damaging natural habitats or biodiversity, or harming society. Wherever possible,
renewable energy sources should be used, such as steam for distilleries and anaerobic waste treatment systems, while other innovations and technology should be
developed.
Systematically perform data collection and periodically
monitor the integrity of input and output data of all
resources used in production processes in order to
manage our environmental impact, i.e., GHG emission, food waste, and food loss.
Distribution
ThaiBev efficiently manages our product and service distribution network to be socially responsible and to reduce or eliminate any negative environmental impacts
on society. We are committed to:
Maintain and deliver the highest quality products to all customers with professional services.
Use existing technology and explore innovations such as EV trucks to improve logistics, distribution and
transportation systems in ways that contribute positively to ESG.
Expand controlled-temperature logistics services to
customers in Thailand’s restaurant business.
Implement outstanding hygiene controls and other health and safety measurements to properly manage pandemic situations.
Marketing and Sales
ThaiBev always conducts our marketing and advertising through communication that reflects our values and by acting as a responsible brand. We also deliver our products
to consumers through responsible distribution channels.
We are committed to:
Cultivate strong customer relations by building and
supporting the effectiveness of sales agents through
ADEPT (“Agent Development Program with ThaiBev”)
and through increased focus on online marketing
activities within our distribution channels which is
one of the growth strategies under PASSION 2025.
Communicate and publicize our corporate social
responsibility to consumers and society to create strong consumer relationships through the “Serve Responsibly” project and other sales promotion activities to gather consumers’ opinions for development of products and services to meet consumers’ needs.
Post-consumption Packaging Management
Packaging management is an important area of ThaiBev’s value chain. We are committed to:
Responsibly collect packaging materials such as
corrugated cartons and carton box partitions, glass
bottles, aluminum cans, and plastic crates and continue to find ways to integrate these materials in the value chain.
Further innovate packaging from materials that can be
reused or recycled to reduce post-consumption waste
in line with the principles and processes of a circular economy.
Read More Information about
THAIBEV’S VALUE CHAIN
in Sustainability Report 2023