The human rights risk assessment covered 100% of ThaiBev’s operational sites which were categorized by business activities:
- Main business activities: Sourcing, Production, Distribution and Logistics, Marketing and Sales, and Post-consumption Packaging Management
- Supporting business activity: Human Resources
Also the human rights risk assessment covered 100% of ThaiBev’s Tier 1 suppliers.
- Forced labor
- Human trafficking
- Forced labor
- Child labor
- Freedom of association
- Right to collective bargaining
- Equal remuneration
- Discrimination and harassment
- Working conditions and OHS
- Related issues
- Women
- Children
- Indigenous people
- Migrant workers
- Third-party contracted labor
- Local Communities
- LGBTQI+
- Disabled people
- Identify all relevant human rights issues to ThaiBev’s own operations, value chain, and new business relations by considering impact to business and potential rights holders effected
- Identify affected groups of stakeholders, including vulnerable people i.e. women, children, indigenous people, migrant labour, third-party contracted labour, local communities, LGBTQI+ and disabled people
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- Ranking inherent risks (risks without controls/ measures) of identified human rights issues.
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- For high inherent risk, ranking residual risks (risks with existing company’s controls/ measures)
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- Prioritizing human rights salient issues, referring to identified human rights issues with high residual risk.
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Identification of relevant human rights issues, which are related to
ThaiBev’s business activities and value chain, is completed through peer benchmarking of companies in a food and beverage sector, revisiting ThaiBev’s past salient human rights issues, and updating global trend of human rights including COVID-19 implication.
The scope of ThaiBev’s relevant human rights are shown below.
Labor Rights
- Working conditions
- Health and safety
- Freedom of association and collective bargaining
- Discrimination
- Illegal forms of labor
Community and Environmental Rights
- Community health and safety
- Community standard of living
- Community access to water and sanitation
- Land acquisition
Customer Rights
- Consumer health and safety
- Customer data privacy
- Customer discrimination
The assessment of human rights risk level for inherent and residual risks was conducted using Human Rights Risk Assessment Criteria to determine the significance of the human rights.
- The Axis-X is the assessment level of Likelihood.
- The Axis-Y is the assessment level of Severity.
Level of Likelihood and Severity can be illustrated in Human Rights Risk Matrix.
| Severity
Level |
Scale
(Level of impact) |
Scope
(Numbers of affected people) |
Remediability
(Capacity in remediation) |
| Critical
(4) |
Significant impact to health condition and danger to life, which can cause physical disability or fatality |
Impact to all stakeholders in the relevant group (e.g. all community members, all employees and all suppliers) |
Impossibility to remediate relevant stakeholders and/ or taking longer than 5 years to remediate (> 5 years) |
| High
(3) |
Impact to health condition and safety, which can cause loss time injury |
Impact to most stakeholders in the relevant group |
Possibility to remediate relevant stakeholders by taking time around 3 - 5 years |
| Medium
(2) |
Slight impact to health condition and safety, which can cause minor injury with need of medical treatment from doctor (no loss time) |
Impact to some stakeholders in the relevant group |
Possibility to remediate relevant stakeholders by taking time around 1 - 3 years |
| Low
(1) |
No impact to health condition and safety – only first aid case |
No impact to relevant group of stakeholders |
Possibility to remediate relevant stakeholders by taking time less than 1 year |
| Likelihood
Level |
Description |
| Very likely
(4) |
Occurs all the time |
| Likely
(3) |
Occurs frequently |
| Unlikely
(2) |
Occurs rarely |
| Very unlikely
(1) |
Almost never |
ThaiBev prioritized its human rights salient issues which are the human rights issues at risk of the most severe negative impact through ThaiBev’s activities and business relationships.
- Employee Health and Safety (Distribution: Logistics)
- Working Conditions (Marketing and Sales: Event)
- Employee Health and Safety (Marketing and Sales: Event)
- Discrimination (Marketing and Sales: Event)
- Community Health and Safety (Marketing and Sales: Event)
- Community Health and Safety (Marketing and Sales: Commando)
- Employee Health and Safety (Marketing and Sales: Sales)
- Community Health and Safety (Marketing and Sales: Sales)
- Employee Health and Safety (Post-consumption Packaging Management: Reuse/ Recycle)
- Employee Health and Safety (Human Resources)
- 100% of ThaiBev operational sites were assessed human rights risk and impact
- 17.22% of ThaiBev operational sites have been identified to have high human rights risks level (salient issues).
- ThaiBev has a total 10 salient human rights issues.
- 100% of ThaiBev operational sites which identified with human rights risks, have mitigation measures and remediation process implemented.
Remark:
- 836 operational sites include ThaiBev and 217 subsidiaries and joint ventures with management control
- 17.22% was calculated from 144 operational sites, with high human rights risks, out of total 836 sites throughout the value chain
- Joint Ventures were assessed as part of the ThaiBev human rights assessment resulting with 7.5% of the companies have been identified to have human rights risks while 6.98% of suppliers have been identified to have human rights risks.
- 100% of 144 operational sites with high human rights risks, have mitigation measures and remediation process implemented. Other sites with medium-to-low risks also have mitigation measures in-placed to prevent human rights risks.
Once the human rights risks and impacts have been assessed, ThaiBev will ensure its management measures, particularly measures for salient issues which have high level of risks. When these management measures have been implemented, ThaiBev will further monitor and review the performance with a view to ensuring continuous development for maximum efficiency.
- Employee Health and Safety (Distribution: Logistics)
- Working Conditions (Marketing and Sales: Event)
- Employee Health and Safety (Marketing and Sales: Event)
- Discrimination (Marketing and Sales: Event)
- Community Health and Safety (Marketing and Sales: Event)
- Community Health and Safety (Marketing and Sales: Commando)
- Employee Health and Safety (Marketing and Sales: Sales)
- Community Health and Safety (Marketing and Sales: Sales)
- Employee Health and Safety (Post-consumption Packaging Management: Reuse/ Recycle)
- Employee Health and Safety (Human Resources)
2020 Human Rights Salient Issues
Distribution: Logistics
- Transportation accidents (i.e. injury, death)
- Drop object
- Spread of COVID-19 pandemic/ risk of infection
Distribution: Logistics
- Testing workers’ level of alcohol and readiness before transporting
- Checking level of pressures and heart rate of drivers before driving
- TOMS application
- Regular maintenance of transportation vehicle
- Intensive refreshing training on safe transportation
- Oversight by safety officer
- COVID-19 testing for all employees
- Provide COVID-19 protective measures e.g. mask, alcohol gels to employees
2020 Human Rights Salient Issues
Marketing and Sales: Event
- Working until late night to prepare event
- Working during weekends and holidays
- Insufficient sleep
- Drinking alcohol during working
- Spread of COVID-19 pandemic/ risk of infection, especially in large gatherings events
Marketing and Sales: Event (PG)
- Working during late night
Marketing and Sales: Event
- Life insurance
- Welfare (i.e. expense and accommodation)
- Compensation for working during weekends and holidays
- Penalty for drinking alcohol during working
- Follow strict regulations from government sectors relating to COVID-19
Marketing and Sales: Event (PG)
- Increasing commission payment
- Social security
- Financial supports during COVID-19
2020 Human Rights Salient Issues
Marketing and Sales: Event
- Spread of COVID-19 pandemic/ risk of infection, especially in large gathering events
- Potential transportation accident Potential accident during installation and decommissioning of event (i.e. installing equipment)
- Packing and decommissioning event equipment at late night
Marketing and Sales: Event (PG)
- Risk of impact on health and safety from working at late night
Marketing and Sales: Event
- Compliance with Ministry of Public Health
- Preparation of PPE and safety equipment, and safety training
- Mitigation measures for COVID-19
- Requirement to equip PPE
Marketing and Sales: Event (PG)
- Safety manual and training program
- Mitigation measures for COVID-19
- COVID insurance
- Training (i.e. defensive method during working with customer)
2020 Human Rights Salient Issues
Marketing and Sales: Event
- Category of workers, which differentiate payment that they receive
- Potential discrimination
- Potential sexual harassment
- Spread of COVID-19 pandemic/ risk of infection, especially in large gathering events
Marketing and Sales: Event
- Balancing category of workers to ensure that all workers receive equal treatment
- Problem-solving manual
- Suggested communication method (i.e. politeness, gesture)
- Running simulation to provide recommendations
- Designing appropriate outfit
- Check-in/out app for COVID-19 monitoring to all employees
2020 Human Rights Salient Issues
Marketing and Sales: Event
- Impacts toward health and safety from noise during event
- Spread of COVID-19 pandemic/ risk of infection to community members, especially in large gatherings events.
Marketing and Sales: Event
- Compliance with event-related law
- Informing local communities about event before starting
- Noise control, complying with law and regulation
- Avoiding conducting event in the location, where event could negatively affect local people
- Proposing and convincing customer to select location of event without causing negative impact to local community e.g. cause high risk of COVID-19
2020 Human Rights Salient Issues
Marketing and Sales: Commando
- Spread of COVID-19 pandemic to community members (i.e. employee may be infected by the virus)
- Road accident during routine sales
Marketing and Sales: Commando
- Vehicle inspection and safety regulation for safe driving
- Penalty for drinking alcohol while working
- Reduce activities based on spread of COVID-19 risk level
- COVID-19 mitigation measures e.g. provision of protective mask, alcohol gels
- COVID-19 testing for employees at high risk
- Provide financial support to suppliers to reduce spread of virus to communities
- COVID-19 risk assessment for suppliers
2020 Human Rights Salient Issues
Marketing and Sales: Sales
- Accidents during work (i.e. injury)
- Spread of COVID-19 pandemic/ risk of infection
- Potential accidents during lifting item to shelf, and checking stock of customer’s item
- Spread of COVID-19 pandemic/ risk of infection
Marketing and Sales: Sales
- Group insurance
- Health and safety training program
- Identifying the most convenient route for commuting
- Preparation of face shield, gloves, hygienic mask
- Communication on health and safety
- COVID-19 mitigation measures
2020 Human Rights Salient Issues
Marketing and Sales: Routine Sales
- Transportation accident that affects local people
- Spread of COVID-19 pandemic/ risk of infection to community members (e.g. employee infected by the virus)
Marketing and Sales: Routine Sales
- Regular maintenance and monitoring of vehicle condition
- Ensuring that vehicle is ready to use
- Penalty for drinking alcohol during working
- Sharing knowledge on health and safety
- COVID-19 mitigation measures to minimize risk for local communities
2020 Human Rights Salient Issues
Post-consumption Packaging Management: Reuse/ Recycle
- Accident during working (i.e. wound by piece of glass)
- Drop object
- Spread of COVID-19 virus/ risk of infection
Post-consumption Packaging Management: Reuse/ Recycle
- First aid kit and PPE equipment
- Morning safety talk
- Accident reporting procedure
- Informing recently occurred accidents to employee
- Safety officer
- Safety training
- Assign manager and all employees need approval from manager before coming to work in high risk areas
- Management conduct site-audit every 2 months
- COVID-19 mitigation measures
2020 Human Rights Salient Issues
Human Resources
- Accident during working (i.e. falling from height)
- Spread of COVID-19 virus, risk of infection
Human Resources
- Ensure organization in office with lower shelves office so not to put employee at risk of falling from height
- Penalty for not following work regulation/ employees’ code of conduct
- Safety training
- Safety manual
- Safety equipment/ PPEs e.g. safety belts
- Social distancing and COVID-19 mitigation measures
ThaiBev is committed to conduct a regular review of human rights due diligence, as well as to report its human rights performances on annual basis through the annual sustainability report or ThaiBev website.
ThaiBev will track violation of human rights that stakeholders may experience from communication channel. Therefore, in order to mitigate adverse impacts and to provide appropriate remedies to affected stakeholders, all stakeholders are encouraged to report such violation through communication channel given below.
Thai Beverage Public Company Limited
14 Vibhavadi Rangsit Road, Chomphon,
Chatuchak, Bangkok 10900
Telephone 02 785 5555
Fax: 02 785 5882
http://www.thaibev.com
ThaiBev realized that its business activities may potentially cause/ contribute or have linkage with human rights violation of relevant stakeholders. ThaiBev is thus committed and strived to mitigate such potential risks and violation. To ensure fulfillment of such commitment, human rights risk assessment will be conducted within appropriate timeframe to identify situation of human rights violations in ThaiBev’s operational sites. Additional mitigation measures will be therefore established with objectives to remediate and reduce possibility of human right violations, which may be caused or endorsed by ThaiBev’s business activities. In addition, monitoring, reporting of performance and reviewing of policy commitment regarding to human rights will be annually conducted in order to maximize effectiveness of ThaiBev’s human rights management.
In 2020, there was no human rights violation case. Therefore, there was no remediation measure taken.
