ThaiBev Sustainability

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ThaiBev recognizes the crucial importance of creating high-quality, nutritious and safe food and beverages from ethically sourced ingredients. Our commitment to excellence has led us to adopt globally recognized standards such as ISO 22000, NSF, GMP, and HACCP.

Furthermore, ThaiBev focuses on healthy product development and encourages responsible consumption. By providing consumers with more nutritious choices, we actively contribute to the improvement of public health. In 2024, non-communicable diseases (NCDs) remain a critical issue within the food and beverage industry, driven by increased consumption of ultra-processed foods, high sugar and fat content, and aggressive marketing practices targeting vulnerable populations. Our strategy aims for sustainable growth by balancing profitability with public health, aiming to reduce obesity rates through innovation in food offerings and better consumer education on nutritional choices. We ensure the transparent disclosure of nutritional values on our product labeling, empowering consumers to make informed choices for their well-being.

Management Approach

ThaiBev is committed to promoting a diverse range of health-conscious beverages. This commitment extends to transparently disclosing nutritional information about our products, recommending daily intake guidelines, and implementing marketing strategies that are aimed at enhancing overall well-being.

In addition to upholding stringent quality control throughout our production process, ThaiBev maintains a dedicated research and development team focused on creating innovative products. To achieve this, we actively engage in collaborative efforts with external agencies such as universities and business partners to conduct research that contributes to the development of healthier options for consumers. Noteworthy examples of these developments include:

Low sugar and no sugar content
Reduced sodium content
Fortified products’ nutritional value
Eliminating trans fatty acids from dairy products
Elimination of monosodium glutamate (MSG) and preservatives in packaged products

Before a new product is launched onto the market, ThaiBev follows a governance process called the “R&D Stage Gate”. In this process, the management team must approve new or reformulated products to ensure that their nutrition and quality meet consumer needs, while aligning with ThaiBev’s strategy. The process has three key principles:

Concise and direct: a well-structured Stage Gate process boosts innovation performance and drives new product success.
Emphasizing benefits: the Stage Gate process optimizes innovation, accelerates time-to-market, and enhances product quality.
Focusing on organizational impact: by adopting a Stage Gate approach, ThaiBev can streamline innovation, reduce risk, and improve overall business performance.

Furthermore, ThaiBev continues to collaborate with suppliers to ensure the sourcing of high-quality raw materials and ingredients, underscoring our commitment to delivering products that prioritize health and well-being.

Health and Nutrition Advisory Panel

This long-established advisory panel consists of experienced and expert personnel in the area of health and nutrition. The panel provides advice and suggestions to all Product Groups, particularly on safety and nutritional concerns relating to the company’s products. The Advisory Panel responsible for:

Supporting education, information, technology, and market trends to marketing team
Starting health and innovation initiatives
Supporting product innovation by promoting R&D for all Product Groups

Thailand Targets (Excluding Dairy Products)

In 2030, Increase the proportion of healthy beverages* to

80%

of all non-alcoholic beverage sales in Thailand by 2030 * “Healthy beverages” means drinking water, mineral water, and products that are certified as “Healthier Choice”

By 2030,

75%

of non-alcoholic beverage products in Thailand to be certified as “Healthier Choice”

F&N’s Target

(Non-alcoholic beverages in Malaysia and Singapore and dairy products)

At least 2/3 of beverage and dairy products to comply with nutritional guidelines by 2025

Lactose-free Milk

We are committed to offering healthier alternatives that cater to the diverse dietary needs of our consumers. In response to the growing demand for specialized products, we have developed options for individuals with food intolerances. One such example is our lactose-free milk, which is currently available in Thailand, providing consumers with a high-quality, nutritious alternative that supports digestive health without compromising on taste.

Zero-sugar Beverages

With the increasing demand for zero-sugar products, ThaiBev has expanded its portfolio with innovative offerings that cater to health-conscious consumers. In FY2024, F&N launched two more zero-sugar offerings: 100PLUS Zero, in a convenient 325 ml pack for on-the-go refreshment; and SEASONS Ice Lemon Tea Zero, a zero-calorie iced tea that delivers the same taste while promoting a healthier lifestyle. In Thailand, Oishi has introduced the new Green Tea Hokkaido Corn Flavour. This sugar-free, Japanese-style green tea also drink contains 5,852 mg of fiber per 380 ml.

Reducing Overall Sugar Levels

Since 2014, ThaiBev has taken measures to decrease the sugar content in our beverages. Our efforts have resulted in a significant reduction in the sugar index (grams of sugar per 100ml.) across our entire beverage portfolio, with a more than 30% decrease in sugar level for products in Thailand and a 53% decrease for products in Singapore and Malaysia, compared to 2014 .

Fortifying Nutrients in Products

ThaiBev offers a range of products fortified with nutrients, including F&N NUTRISOY Omega High Calcium No Sugar Added Fresh Soya Milk, F&N NUTRISOY High Calcium Reduced Sugar Fresh Soya Milk with Oats & Quinoa, and 100PLUS Pro High Protein – New Performance Hydration Range for Hydration and Muscle Recovery to support your body requirement from pre-, during and post workout. Added top quality functional ingredients for muscle recovery and growth in additional to hydration properties.

In Thailand, ZEA Tuna Essence continues to develop and expand its portfolio to address the needs of an aging society and promote healthy lifestyles. Two new products have been introduced: ZEA Tuna Essence L-Theanine + Kyoho Grape, featuring a smooth blend of L-theanine and Omega-3 derived from deep-sea tuna, complemented by the rich flavor of Kyoho grapes. This formulation is designed to promote restful sleep and rejuvenation upon waking. And ZEA Tuna Essence Lutein + Berry, specially crafted for adults and seniors, combines the nutrients of deep-sea tuna with Lutein, Vitamin A, and Omega-3. It aims to support vision and memory in today’s screen-dominated world.

Healthy Products

Products Quality and Safety

In 2024, healthy beverage sales comprised 75% of all non-alcoholic beverage sales (exclude dairy products) in Thailand.
In 2024, 74% of total NAB products in Thailand (exclude dairy products) were certified as “Healthier Choice” by the Institute of Nutrition at Mahidol University.
In 2024, 64% of total ready-to-drink products of F&N were certified as “Healthier Choice”.
More than 90% of F&N ready-to-drink products sold have less than 5 g. sugar per 100 ml. All dairy products are now free from partially hydrogenated oils (trans fatty acids).

All ThaiBev products are certified ISO 22000 by the International Organization for Standardization regarding food safety.
All Oishi and Sermsuk production processes have earned Food Safety System Certification (FSSC) 22000.
All non-alcoholic beverage and dairy plants and production processes are certified as halal.
All ThaiBev non-alcoholic beverages, as well as Oishi Group restaurants, are certified for GMP (Good Manufacturing Practice) and HACCP (Hazard Analysis and Critical Control Point).
All ThaiBev drinking water and mineral-water products are certified by the National Sanitation Foundation (NSF).
In 2024, there were zero incidents of non-compliance with regulations and/or voluntary codes concerning the health and safety impacts of products and services.
In 2024, product health and safety standards were maintained with no significant incidents of non-compliance with regulations resulting in fine, penalty or warning.

Looking ahead, our goal is to continue increasing the proportion of healthy beverages we sell. By 2025, all est flavors (except cola) and Sarsi products will be certified as “Healthier Choice” by Mahidol University’s Institute of Nutrition. In line with this, we plan to expand our range of soy milk products under the “Nutriwell” brand, which are particularly good sources of plant-based protein, calcium, and vitamin D3. We are also taking steps to minimize the sugar and sodium content, as well as the use of MSG and preservatives, in our products wherever possible.


Read More Information about Customer Relationship Management in Sustainability Report 2024