We consider value chain operation as a key lever for improving our environmental, social, and governance (“ESG”) performance. As a result, we consistently review the operations of our value chain to ensure they follow sustainability principles, to increase production efficiencies, and to improve the quality of our distribution, marketing, sales, and post-consumption packaging management to ensure strong adherence to ESG.
As the leading total beverage company in ASEAN, ThaiBev strives for sustainable and socially responsible sourcing with procurement processes and criteria that meet international standards.
We are committed to:
- Develop the capabilities of suppliers through
partnerships, in order to achieve goals and sustainable growth as well as manage risks, by defining business practices and performing audits to ensure that suppliers meet appropriate standards and management processes.
- Uphold sourcing and procurement standards
incorporating environmental and social responsibilities such as water management, occupational health
and safety, human rights, and biodiversity, and
conduct oversight to ensure that consumers receive highest-quality products and services.
We are continuously improving every stage of our production process to protect natural resources
and remain up to date with international standards.
We are committed to:
- Control product quality per legal requirements and aim to have environmental-friendly production standards that are responsible to all stakeholders and in accordance to various international management standards covering environment, safety, and consumer health, such as ISO 45001, HALAL, ISO 9001, ISO 14001,
ISO 22000, GMP, HACCP, and the National Sanitation Foundation (NSF) drinking water standard.
- Ensure product safety, through proper hygiene
management, using high quality and safe raw materials.
- Ensure that all resources used by the company, such as water and energy, are managed responsibly, efficiently
and through best practices, in order to avoid generating
pollution in the environment, damaging biodiversity,
or harming society.
- Systematically perform data collection and periodically
monitor the integrity of input and output data
of all resources used in order to manage our
environmental impact, i.e. GHG emissions, energy consumption, water consumption, and waste disposal.
ThaiBev efficiently manages our product and service distribution network to be socially responsible and to reduce any negative impacts on society and environment.
We are committed to:
- Maintain and deliver the highest quality products to all customers with professional services.
- Use existing technology and explore innovations
to improve logistics, distribution and transportation systems in ways that contribute positively to ESG.
- Implement outstanding hygiene controls and other health and safety measurements.
ThaiBev always conducts our marketing and advertising through communication that reflects our values. We also deliver our products to consumers through responsible distribution channels.
We are committed to:
- Cultivate strong customer relations by building and supporting the effectiveness of sales agents through ADEPT (“Agent Development Program with ThaiBev”) and through increased focus on online marketing activities within our distribution channels.
- Conduct our marketing and advertising activities
and brand communication in an ethical and responsible manner.
- Provide accurate nutrition and clearly communicated
on all relevant materials and products.
- Protect the privacy and security of our customers’ personal data.
Packaging management is an important area of ThaiBev’s
value chain.
We are committed to:
- Responsibly collect packaging materials such as corrugated cartons, glass bottles, aluminum cans, PET bottles, and plastic crates and continue to find ways to integrate these materials in the value chain.
- Further innovate packaging materials that can be
reused or recycled to reduce post-consumption waste
in line with the principles and processes of circular economy.
- Consider the environmental and other impacts that might be created by post-consumption process.
