ThaiBev strictly protects human rights, within our organization as well as those of its stakeholders, and complies with national and international laws, regulations, and guiding principles such as the Labour Protection Act B.E. 2541, the Universal Declaration of Human Rights, the United Nations’ Guiding Principles on Business and Human Rights, and the International Labour Organization’s Declaration on Fundamental Principles and Rights at Work.
The objective of human rights due diligence is to identify, prevent, mitigate adverse human rights impacts that occur from ThaiBev’s business activities throughout value chain, as well as to identify and assess how ThaiBev addresses those impacts and remedies affected stakeholders.
UN Guiding Principles on Business and Human Rights (UNGP) is foundation of ThaiBev’s human rights due diligence process.
This due diligence program has been organized annually since its inception in 2016.
ThaiBev is committed to respecting the human rights of all stakeholders. As such, the company operates in line with international human rights principles and labour standards, including the United Nations Universal Declaration of Human Rights and the International Labour Organization’s Declaration on Fundamental Principles and Rights at Work. ThaiBev expects all executives and employees in its businesses, including those in its subsidiaries, joint ventures, and new business relations (i.e. through mergers and acquisitions), as well as suppliers and business partners, to respect the human rights of all stakeholders to ensure that all are respected equally. In doing so, strict compliance with the company’s Human Rights Policy is compulsory for all stakeholders.
Key human rights aspects covered in the company’s Human Rights Policy and Statement include discrimination and harassment, forced labour and child labour, freedom of association, rights to collective bargaining, equal remuneration, working conditions, and workplace safety and health. All ThaiBev stakeholders must comply with these aspects according to laws and regulations and aim to satisfy them with the highest possible standards.
The human rights risk assessment covered 100% of ThaiBev’s operational sites (in Thailand and Overseas) which were categorized by business activities:
- Main business activities:
Sourcing, Production, Distribution and Logistics, Marketing and Sales, and Post-consumption Packaging Management
- Supporting business activity:
Human Resources
Also the human rights risk assessment covered 100% of ThaiBev’s Tier 1 suppliers and Joint Ventures without management control
The human rights risk assessment covers actual and potential human rights issues as follows:
- Forced labour
- Human trafficking
- Child labour
- Freedom of association
- Right to collective bargaining
- Equal remuneration
- Discrimination and harassment
- Related issues
The human rights risk assessment covered employees and at-risks/ vulnerable groups.
Vulnerable groups considered:
- Women
- Children
- Indigenous people
- Migrant workers
- Third-party employees
- Local Communities
- LGBTQI+
- People with disability
Identification of relevant human rights issues, which are related to ThaiBev’s own operations throughout its business activities, its value chains and its business relations (i.e., joint ventures), is completed through peer benchmarking of companies in a food and beverage sector, revisiting ThaiBev’s past salient human rights issues, and updating global trend of human rights. The scope of ThaiBev’s relevant human rights are shown below.
Labour/ Employee Rights
- Working conditions
- Health and safety
- Freedom of association and collective bargaining
- Discrimination and harassment
- Illegal forms of labour
Community and Environmental Rights
- Community health and safety
- Community standard of living (including access to water and sanitation)
- Land acquisition and resettlement
- Security forces
Supplier and Contractor Rights
- Working conditions
- Health and safety
- Discrimination and harassment
Customer Rights
- Consumer health and safety
- Customer data privacy
- Customer discrimination
*ThaiBev annually conducts a systematic periodic review of the risk mapping of potential issues
The assessment of human rights risk level for inherent and residual risks was conducted using Human Rights Risk Assessment Criteria to determine the significance of the human rights.
There are 2 assessment comprises of the Axis-X and the Axis-Y.
- The Axis-X is the assessment level of Likelihood.
- The Axis-Y is the assessment level of Severity.
Level of Likelihood and Severity can be illustrated in Human Rights Risk Matrix.
| Severity
Level |
Description |
Scale
(Level of impact) |
Scope
(Numbers of affected people) |
Remediability
(Capacity in remediation) |
Critical
(4) |
Significant impact to health condition and danger to life, which can cause physical disability or fatality |
Impact to all stakeholders in the relevant group (e.g. all community members, all employees and all suppliers) |
Impossibility to remediate relevant stakeholders and/ or taking longer than 5 years to remediate (> 5 years) |
High
(3) |
Impact to health condition and safety, which can cause loss time injury |
Impact to most stakeholders in the relevant group |
Possibility to remediate relevant stakeholders by taking time around 3 - 5 years |
Medium
(2) |
Slight impact to health condition and safety, which can cause minor injury with need of medical treatment from doctor (no loss time) |
Impact to some stakeholders in the relevant group |
Possibility to remediate relevant stakeholders by taking time around 1 - 3 years |
Low
(1) |
No impact to health condition and safety – only first aid case |
No impact to relevant group of stakeholders |
Possibility to remediate relevant stakeholders by taking time less than 1 year |
| Likelihood
Level |
Description |
| Very likely
(4) |
Occurs all the time |
| Likely
(3) |
Occurs frequently |
| Unlikely
(2) |
Occurs rarely |
| Very unlikely
(1) |
Almost never |
100%
- 100% of ThaiBev operational sites (total of 963 sites) were assessed human rights risk and impact
- ThaiBev operation sites consist of subsidiaries and joint ventures (with management control)
16.41%
- 16.41% of ThaiBev operational sites (158 out of 963 sites) have been identified to have high human rights risks level (salient issues).
- ThaiBev has a total 3 salient human rights issues.
- Employee health and safety
- Supplier/contractor health and safety
- Community standard of living
100%
- 100% of ThaiBev operational sites (158 out of 158 sites identified with high human rights risks) which identified with human rights risks, have mitigation measures and remediation process implemented.
- However, the company has mitigation measures and keeps monitoring risk that may occur to prevent human rights violation to all operational sites
Once the human rights risks and impacts have been assessed, ThaiBev will ensure its management measures, particularly measures for salient issues which have high level of risks. When these management measures have been implemented, ThaiBev will further monitor and review the performance with a view to ensuring continuous development for maximum efficiency.
In 2023, ThaiBev has 3 following human rights salient issues.
| 1 |
Employee health and safety |
| 2 |
Supplier/Contractor health and safety |
| 3 |
Community standard of living |
Risks at operational site throughout business activities:
- Production: Spirit (2 operational sites in Overseas)
- Distribution: Distribution Center, Logistic, Warehouse/Bottling Facility (90 operational sites in Thailand and 6 operational sites in Overseas)
- Marketing and Sales: Sales (21 operational sites in Thailand)
- Post-consumption Packaging Management: Reuse/ Recycle (39 operational sites in Thailand)
- Work-related accidents (e.g. injury from machinery and equipment, falling of height, injury from sharp object)
- Non-compliance with safety measures (e.g. not putting on PPEs)
- Accident when using machinery which could lead to permanent disabilities or loss of life
- Working environment that may cause discomfort to employees such as brightness, light, noise, heat, chemical, dust, pressure/impact, and ventilations
- Transportation accidents (e.g. road accident, falling off vehicles, vehicle colliding with obstacles, vehicle rollover)
Regarding to these potential human rights issues, this may violate the rights of employee on health and safety which includes:
- Right to life
- Right to enjoy just and favorable conditions of work
- Right to an adequate standard of living
- Right to health
Vulnerable Group
Women, Migrant workers, LGBTQI+, People with disability
ThaiBev has taken steps to implement measures to manage and minimize risks associated with health and safety issues. These measures are aimed at safeguarding the rights of employee who are involved in operations.
- ThaiBev has stated in Human Rights Policy that ThaiBev pays attention to high standards of safety, occupational health and working environment to prevent accidents, injuries and work-related illnesses arising from the work performance in accordance with the standards imposed by applicable laws as follows in Health and Safety Certification (e.g. OHSAS 18001 and ISO 45001)
- ThaiBev established the occupational health and safety policy to support safety awareness, create engagement, enforce all directors and employees to comply with laws, regulations, and operational approach
- ThaiBev has followed procedures in order to analyze and mitigate risks including Job Safety Analysis (JSA), Safety Standard Operation Procedure (SSOP)
- Supervisors strictly manage employees to comply with safety measures in the work area for example:
- Testing workers’ level of alcohol and readiness before transporting
- Regular maintenance of transportation vehicle
- Speed limit monitoring through TOMS application
- ThaiBev has organized a series of integrated actions to prepare responses to emergency situations: emergency plans for explosions, chemical leak, fire evacuation drills
- Provide PPEs, safety manuals and intensive refreshing safety training for employees working in the operation such as forklift driving skills training.
- A monthly safety meeting was conducted in each area attended by representatives from management and employees to determine what safety activities should be conducted, including handling complaints or suggestions from employees. The meeting committee conducts the discussion and determines any corrective measure such as safety share and check, happy workplace, safety fence, safety switch program
- ThaiBev has established safety clinics with volunteer teams to create a safety culture. There are various channels for OHS communication through the complaints system, including documents, phone calls, e-mails, and LINE application
Risks at operational site throughout business activities:
- Production:
Spirit (2 operational sites in Overseas)
- Distribution:
Distribution Center, Logistic, Warehouse/Bottling Facility (90 operational sites in Thailand and 6 operational sites in Overseas)
- Marketing and Sales:
Sales (21 operational sites in Thailand)
- Work-related accidents (e.g. injury from machinery and equipment, falling of height, injury from sharp object)
- Non-compliance with safety measures (e.g. not putting on PPEs)
- Accident when using machinery which could lead to permanent disabilities or loss of life
- Working environment that may cause discomfort to supplier and contractor such as brightness, light, noise, heat, chemical, dust, pressure/impact, and ventilations
- Transportation accidents (e.g. road accident, falling off vehicles, vehicle colliding with obstacles, vehicle rollover)
Regarding to these potential human rights issues, this may violate the rights of supplier and contractor on health and safety which includes:
- Right to life
- Right to enjoy just and favorable conditions of work
- Right to an adequate standard of living
- Right to health
Vulnerable Group
Women, Migrant workers, Third-party employees, LGBTQI+, People with disability
ThaiBev has taken steps to implement measures to manage and minimize risks associated with health and safety issues. These measures are aimed at safeguarding the rights of supplier and contractor who are involved in operations.
- ThaiBev has stated in Human Rights Ploicy that ThaiBev pays attention to high standards of safety, occupational health and working environment to prevent accidents, injuries and work-related illnesses arising from the work performance in accordance with the standards imposed by applicable laws as follows in Health and Safety Certification (e.g. OHSAS 18001 and ISO 45001)
- ThaiBev strongly encourages that its suppliers adopt and adhere to the good governance and its “Business Ethics of Thai Beverage Group” and “Supplier’s Code of Practice” by setting procurement standard on occupational health and safety criteria to evaluate the suppliers’ ability in compliance with the occupational health and safety standard of the organization
- ThaiBev established the occupational health and safety policy to support safety awareness, create engagement, enforce all suppliers to comply with laws, regulations, and operational approach
- ThaiBev has followed procedures in order to analyze and mitigate risks including Job Safety Analysis (JSA), Safety Standard Operation Procedure (SSOP)
- ThaiBev has organized a series of integrated actions to prepare responses to emergency situations: emergency plans for explosions, chemical leak, fire evacuation drills
- Provide PPEs, safety manuals and intensive refreshing safety training for employees working in the operation such as forklift driving skills training.
- Supervisors strictly manage suppliers to comply with safety measures in the work area for example:
- Testing workers’ level of alcohol and readiness before transporting
- Regular maintenance of transportation vehicle
- Speed limit monitoring through TOMS application
- ThaiBev has established safety clinics with volunteer teams to create a safety culture. There are various channels for OHS communication through the complaints system, including documents, phone calls, e-mails, and LINE application
Risks at operational site throughout business activities:
- Distribution: Logistic (90 operational sites in Thailand)
- Road accidents from transportation of materials or of employees travelling to area can impacts communities' health and standard of living
- Increase in traffic jam in the area
- Noise, and smell from operations might cause disturbance to local communities
- Air pollution or waste pollution (hazardous and non-hazardous) from factories/operations can cause disturbance to communities' standard of living
- Contamination of natural resources (from wastewater released or from waste disposals) may affects communities members ability to make a living, in turns affecting their economic incomes and living standards (e.g. wastewater killing aquatic species, making them unavailable for fishermen to capture and sell them)
Regarding to these potential human rights issues, this may violate the rights of community on standard of living which includes:
- Right to life
- Right to an adequate standard of living
- Right to health
Vulnerable Group
Women, Children, Indigenous people, Migrant workers, LGBTQI+, People with disability
ThaiBev has taken steps to implement measures to manage and minimize risks associated with community standard of living issues. These measures are aimed at safeguarding the rights of community who are living surround operational area.
- As stated in Human Rights Policy, ThaiBev supports communities through implementation of communities’ development projects and social enterprise to improve living quality of local communities
- ThaiBev has practiced its business by following international standard which includes ISO 14001, ISO 45001, and ISO 50001
- Instill road-safety discipline among employees by organizing training and other activities to promote safety in order to prevent road accident that may occur in the community area
- When an incident occurs such as road accident, ThaiBev has set up an investigation plan and immediate clearing area to avoid traffic in the community area
- Community survey was conducted by CSR team to observe and listen to community’s opinion towards operational area which can help to prevent human rights violation cases
- ThaiBev is committed to zero emission by controlling waste disposal that was released to community through waste management under 3Rs principle (Reduce, Reuse, Recycle)
- ThaiBev has established Green Industry
- ThaiBev has implemented environmental governance
JVs without management control
100%
100% of ThaiBev joint ventures (total of 8 joint ventures) were assessed human rights risk and impact
0%
0% of ThaiBev joint ventures (0 out of 8 joint ventures) have been identified to have no high human rights risks level (salient issue) in joint ventures.
0%
- 0% of ThaiBev joint ventures (0 out of 8 joint ventures) have been identified to have no high human rights risks in joint ventures.
- However, the company has mitigation measures and keeps monitoring risk that may occur to prevent human rights violation to all joint ventures.
ThaiBev has informed its joint ventures about the importance of upholding human rights for all rights holders and complying with ThaiBev’s human rights commitments as stated in its Human Rights Policy, Corporate Governance and Business Ethics, Non-Discrimination and Anti-Harassment Policy and other relevant policies. ThaiBev actively manages the operations of joint ventures through its executives and ensures that they adhere to human rights regulations and implement measures to mitigate human rights risks. In additions, ThaiBev provides guidance on human rights regulations and follows a comprehensive human rights due diligence process aligned with international standard.
ThaiBev is committed to conduct a regular review of human rights due diligence, as well as to report its human rights performances on annual basis through the annual sustainability report or ThaiBev website. ThaiBev will track violation of human rights that stakeholders may experience from communication channel. Therefore, in order to mitigate adverse impacts and to provide appropriate remedies to affected stakeholders, all stakeholders are encouraged to report such violation through communication channel given below.
Thai Beverage Public Company Limited
14 Vibhavadi Rangsit Road, Chomphon,
Chatuchak, Bangkok 10900
Telephone 02 785 5555
Fax: 02 785 5882
https://www.thaibev.com
(Contract us)
ThaiBev realized that its business activities may potentially cause/ contribute or have linkage with human rights violation of relevant stakeholders. ThaiBev is thus committed and strived to mitigate such potential risks and violation. To ensure fulfillment of such commitment, human rights risk assessment will be conducted within appropriate timeframe to identify situation of human rights violations in ThaiBev’s operational sites. Additional mitigation measures will be therefore established with objectives to remediate and reduce possibility of human right violations, which may be caused or endorsed by ThaiBev’s business activities. In addition, monitoring, reporting of performance and reviewing of policy commitment regarding to human rights will be annually conducted in order to maximize effectiveness of ThaiBev’s human rights management.
In 2022-2023, there was no human rights violation case. Therefore, there was no remediation measure taken.
100%
ThaiBev employees are covered by Welfare Committees in which committee members are elected from the employee body to represent themselves in negotiations with the company. Welfare Committees are set up at all major operations across the country and cover all of ThaiBev business units. The committees have a role to provide advice and welfare management, resulting in strengthened relationships and understanding between the company and its employees. This platform provides motivation and encouragement in their work. It serves as a guideline for continuous improvement of welfare, enabling the company and employees to discuss matters openly and sincerely.
- 100% of new employee to receive human rights training
- Establishing an Employee Wellness Team as an important channel to receive complaints from employees whose human rights are violated
- Reviewing human rights policy with a determination to comply with relevant laws and regulations as well as setting higher standards
- Creating understanding about human rights by communicating and providing ongoing training and workshops for employees both in Thailand and overseas, as well as for contractors and suppliers
- Improving performance on the four human rights risk issues identified in the Human Rights Due Diligence Process in 2022 The human rights risk issues include 1. Employee health and safety 2. Employee working conditions 3. Employee discrimination 4. Supplier health and safety
- Performing on-site risk assessment, including for human rights issues, for all of its critical tier 1 suppliers. The company also collaborates with these key suppliers to mitigate human rights risks that could arise from its non-tier 1 suppliers.
